MAINTENANCE
Desktop Optimization & Management
We'll perform a PC Tune-up on your computer as needed, as well
as make sure you have the current service packs and patches
to keep your system healthy.
ISP Management
Problems with your Internet services? We'll fight the layers
of customer support bureaucracy on your behalf so you don't
have to.
Web Host Support
We'll assist you with communications with your hosting provider
to make sure you get the services you need.
Event Log Monitoring
IT Pros will proactively monitor your event logs to ensure that
warnings and signs of trouble are handled prior to them affecting
your network health. Through advanced web based monitoring
tools IT Pros engineers are alerted to critical issues as they
occur.
Log File Maintenance
Depending on your business needs IT Pros will determine the
correct log maintenance schedule for your server. This process
of maintaining your log files reduces your storage needs, increases
your server performance and reduces the risk of downtime.
Drive Space Monitoring
IT Pros monitors your drive space to assist each client with
capacity planning to optimize your storage constraints. Through
the use of this web based central console IT Pros will notify
you directly to either remove files or add additional storage
prior to it adversely affecting your business.
MS Exchange Monitoring
You've invested in hosting MS Exchange in house and like most
companies email is vital to your business. IT Pros will actively
manage your email ques to ensure both inbound and outbound
mail is flowing properly. At the same time IT Pros is monitoring
your exchange services for responsiveness to ensure your mail
is functioning. If you’re down, IT Pros’s automated
monitoring will have you back up and running within minutes.
In the event this fails, IT Pros has engineers on call to log
in to your system and restore your mail (around the clock!).
Backup Monitoring and
Administration
Your knowledge and history are one of your biggest assets.
IT Pros will assess your backup needs and make recommendations
on how to best protect your business. With a robust backup
regimen in place IT Pros will monitor and maintain you backup
on a daily basis. IT Pros will ensure that daily jobs are running and will monitor
logs and investigate critical errors. In the event of data loss, IT Pros will
be there to restore your data and will ensure business continuity.
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913-6IT-PROS